Data Governance &
Privacy Commitment

Name: Eastern Bridge Data
Address: Kuala Lumpur 40
Telephone: +60 3 3000 0240

At Eastern Bridge Data, we operate at the intersection of complex data integration and enterprise-level security. This policy outlines our protocols for handling personal information with the same rigor we apply to our market insights.

Last Updated: March 29, 2026 Version 2.4.0

Information we collect

As a specialist consultancy, we primarily interact with business representatives. We collect data necessary to facilitate high-level integration projects and professional communication. This includes:

Identity Details Name, professional title, and organizational affiliation.
Contact Metadata Professional email addresses, phone numbers, and office locations in Southeast Asia.
Session Data IP addresses, browser types, and engagement patterns with our digital assets.
Project Scoping Voluntarily provided details regarding your enterprise data architecture and requirements.

How we utilize your data

The primary objective of information processing at Eastern Bridge Data is the refinement of our service delivery. We do not sell personal information to third parties. We use your data to:

Generate tailored insights into your regional market position and data maturity.

Manage the lifecycle of our consulting engagements and contractual obligations.

Optimize our website performance and UX based on aggregated, non-identifiable user behavior.

Technical Protection & Storage

Data security is not a secondary concern; it is the core of our technical integration philosophy. We employ AES-256 encryption for data at rest and TLS 1.3 for data in transit.

Retention Schedules

We retain data only as long as necessary to fulfill the purposes outlined or to comply with statutory legal requirements under Malaysian law.

Access Control

Administrative access is strictly governed by the principle of least privilege (PoLP) and secured via multi-factor authentication.

Your Statutory Rights

Regardless of your location, Eastern Bridge Data honors several fundamental data rights. You may exercise these by contacting our privacy team:

Access & Portability

Request a copy of the data we hold in a structured format.

Rectification

Correction of any inaccurate or incomplete personal records.

Erasure

The "right to be forgotten" from our active marketing and insight databases.

Restriction

Limit the way we process your data during specific legal disputes.

Regional Compliance

Our operations are primarily governed by the Personal Data Protection Act (PDPA) 2010 of Malaysia. For clients operating across borders, we maintain alignment with international standards to facilitate cross-border data integration and advanced insights without compromising local protection mandates.

"Eastern Bridge Data continuously monitors the evolving regulatory landscape in Southeast Asia and internationally to ensure our technical bridges remain compliant and secure."

Need Clarification?

If you have specific concerns regarding enterprise-level data residency or our masking protocols, our technical officers are available.

Contact Privacy Team

+60 3 3000 0240

Mon-Fri: 9:00-18:00

Registered Address

Kuala Lumpur 40
Malaysia

Official Email

info@easternbridgedata.digital